FAQs - Parents
FAQ Parents - Frequently Asked Questions
There are many questions in parents’ mind which they want to ask from a tutor/tutor agency but sometimes unable to ask some of them directly.
In this FAQ Parents section we have tried to answer most of the common questions.
If you do not find your question in this FAQ Parents section, go to the last question click the given link, write your question and send it. We will be happy to answer it.
How do I know if my child requires Home tutors?
If your child demonstrates any of the following then Our Tutors can help:
- Doesn’t take notes or pay attention in class. Maintain incomplete notebooks.
- Negative attitude/lack of confidence
- Lack of motivation – Doesn’t care.
- Sloppy work habits (doesn’t read the question carefully)
- Lack of discipline – Doesn’t complete homework.
- Lack of interest in studies or overconfidence.
(See: 5 types of tutors you should avoid)
Have a look at other questions in FAQ Parents Section.
Is your teaching system customized to tailor for each individual student?
- Yes, our tutors know the different ways by which students learn and adjust their teaching style best to suit them.
- Our experienced tutors provide encouragement and motivation.
- They do not just provide answers but rather assist students in problem-solving to get answers. The objective is to focus on tasks within the context they are assigned.
(See – How to find the best home tutor?)
Have a look at other questions in FAQ Parents Section.
What types of tutors do you have? Why to call tutor(s) from you?
We have a wide range of tutors in terms of Qualifications, Experience and charges. We can positively arrange a tutor as per your requirements/charges. We are in this field since 1995.
As a result, we have plenty of honest and result oriented tutors for all classes/subjects/locations/charges.
As we are local to our area, even reputed Online Bureaus hire tutors from us. We send tutors on their behalf of them.
Feel free to ask the tutor according to your requirements.
You can check the qualification documents of our Tutor and take reference of his/her previous students from us or tutor. Check Is this facility available in other bureaus.
In the Market, there are many tutors who claim they are so qualified but they don’t have documents to prove this.
Also by age, they look experienced but they are new to this profession. They come to this profession not by choice but by compulsion because they have lost their jobs. (See: 5 types of tutors you should avoid)
To see our fee structure click here.
Have a look at other questions in FAQ Parents Section.
Do you personally interview and train every tutor?
- Yes. We have a strict recruitment process.
- Every tutor is fully trained and tested on all aspects of the teaching and learning process.
- They are successful only after displaying the following desirable attributes: high academic performance, relevant experience, compassionate personality, dedication and reliability.
Click here to know how VTTS select tutors…..
Have a look at other questions in FAQ Parents Section.
What training and experience do your tutors have?
- Most of our tutors are college graduates, some with Masters or PhD degrees in their respective fields.
- They are experienced and have met all necessities to become accredited tutors.
- We have found that a specific degree does not always equate to the best tutor.
- We evaluate our tutor’s suitability to be effective tutors based on their personal experience, understanding of teaching and learning principles and personality.
Click here to know how VTTS select tutors…..
Have a look at other questions in FAQ Parents Section.
Why do tutors charge different prices?
We do not decide the rates. Each tutor sets their own prices depending on their qualifications, experience, and many other factors. However, we ensure that the rates are always fair and within market rates.
If I have questions or concerns, whom do I deal with?
- Our dedication to customer service is absolute.
- If you have a question or concern that cannot be answered by our tutor, feel free to call us or Email/SMS us, you will receive a call, usually within the same day by a senior employee of our Tutor Services.
- You may also visit our FAQ Parents section.
From how many tutors may I take Demo class?
You can contact one tutor at a time, communicate with each other and fix demo class, after demo class if you are satisfied, then go ahead, confirm with us, your demo class will be counted as 1st class.
Have a look at other questions in FAQ Parents Section.
If you are not satisfied, call us and give the reason for refusal, tell us what your expectations from the tutor are, we will arrange someone else according to your update requirements.
How far in advance should I let my tutor know of a cancellation of particular class?
- Emergencies happen, and tutors and we try to be as understanding and flexible as possible. To avoid any misunderstandings, we require that you let both us and the tutor know of a cancellation 24 hours prior to the class.
- It is our policy and we expect you to abide by it.
- We would also need to know the reason for your cancellation of a particular session.
Have a look at other questions of FAQ Parents Section.
Do you share your Students/Tutors data.
We do respect privacy and do not share any data with any 3rd party network.
Can I have another tutor if my child and the tutor don’t connect well?
- Yes. The professional relationship between the student and tutor is important for the student’s success.
- If at any time you feel that the tutor isn’t a good match for your ward, just let us know and we’ll provide you with a more appropriate tutor.
Do you provide study material?
- Yes, we have study materials/assignments of all classes till school level, which we use at our coaching centres also.
- Besides this, our tutors can teach from any book of your liking too.
Have a look at other questions in FAQ Parents Section.
Do your tutors take tests?
- Yes, we take tests on a weekly basis.
- Our Tutors WhatsApp question paper on parents mobile, and it is their duty to take the test under their supervision.
Do your tutors take guarantee of marks?
- Yes, of course.
- As we take tests on a regular basis. We assure you that student will not get marks less than that he/she secured in his/her tests taken by our tutors.
Can we take reference of students whom you are teaching at present/have taught in past?
Yes, of course. You may take as many references as you wish.
How do I get started?
Give us a call or email or fill request tutor form. We will discuss the student’s needs and arrange a demo class with no obligation to continue.
Read our FAQ Parents section questions and our Terms and Conditions.
I want to find a qualified tutor, how can it be done?
You can call us at 9311790204, or you may fill the “request a tutor” form. Simply tell us your needs and requirements, we will search and locate a suitable home tutor for you.
Please visit our FAQ Parents section for your all queries.
I have certain requirements, can you fulfill it?
Yes, we understand that every kid learns differently, that’s why we always check with the parents about their needs. We’ll try our best to find a person who will suit your requirements.
What are the tuition rates?
- Home tuition is considered a freelance job, and tutors quote their own rates. If you do not have an idea of how much to quote, you may take reference to our tuition rate section.
- The exact fee can differ according to specific features just like the qualification of the tutors, tutors’ teaching experiences, location of tuition, number of subjects and others.
- However, if your budget is slightly out of range, we will still do our best in helping you find a tutor. Feel free to contact us for advice on the tuition rates.
- Please visit our FAQ Parents section for your all queries.
Do I need to pay an agency fee?
Our services are completely free for parents and students. There are no agency fees.
Read our Terms and Conditions.
Have a look at other questions in FAQ Parents Section.
How to pay the tuition fees?
You can pay either online or in cash.
If you pay the teacher, you have to inform us in advance and ask to issue Digital Receipt. Also, read our Terms and Conditions.
What if there is a dispute between me and the tutor?
It is advisable to call us immediately.
We’ll look into the matter, try to sort out or replace the tutor for you.
After a few weeks, can I still change the tutor?
Yes, of course – any time.
If I want to discontinue or change Tutor after taking few classes say 5 classes, then do I have to pay for 1st class also.
- Yes, 1st class is FREE, if you refuse tutor after taking 1st class.
- If you continue with him/her then you have to pay for all classes including 1st class.
Have a look at other questions in FAQ Parents Section.